He was not talking about processing of applications, he was responding on when FSW draws will resume. People waiting for ITA can be real cry babies.To be honest thats patently false, more false because it is coming from a lawyer who should have known better : https://www.canada.ca/en/immigration-refugees-citizenship/corporate/mandate/service-declaration/service-standards.html
The service standard they have set for FSW application is this. :
Federal Skilled Worker Program (via Express Entry)
We introduced this service standard in March 2015 and reviewed it in February 2019.
- Our service standard: process electronic applications within 180 days
- Our target: meet the standard for at least 80% of submitted applications (within the approved annual immigration levels plan)
- Our performance in 2019-2020: processed 47% of applications within the standard