Kashifshah966 said:
My NOC is 2133, Application was submitted in November 2014. Please guide me that what kind of information should I provode to CIC on telephone to check the status. Thanks in advance.
Use google hangout, Skype or magic jack since the calls are free
Follow the below procedure to call CIC call centre
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, tell them ur NOC and app date and ask for the status. Agent will ask for your last name, first name and date of birth. Once the agent tells u the app status then ask for it file no. And UCI
If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent.
Sunday is off. Call them during week days. Good luck
