TO WHOMSOEVER IT MAY CONCERN
This is to certify that Mr. full name of employee is a full time employee of “Company Name” since DD-MM-YYY. His current designation is “ABC Grade”. Currently, he is deputed at client office in the United States to render computer consultancy services.
During this employment Mr. XYZ starting annual Gross Salary was INR XX/- including all benefits and current annual Gross Salary is INR YY/-. During deputation at USA, his salary package is USD ZZ/- per annum. He has been working for 40 hours per week.
I am Mr. XYZ's immediate supervisor . He has been an invaluable asset for all my client partners. The following table shows the chronological roles and responsibilities of Mr. XYZ at TATA Consultancy Services Ltd.
A table showing duration of each role, client name, Location etc..There are two roles – one “Business abalyst” from 2007 to 2011; and one “System Auditor” from 2011 to till date
1)
Responsibilities/Duties as “Business Analyst ”
- Worked as a liaison between key business users from Stock Loan department and technical team in order to understand the requirements, policies, processes and operations of an organization.
- Analyzed the feasibility of, and developed requirements for, new systems and enhancements to existing systems
- Gather Business Requirements from clients using various methodologies / tools such as JAD (Joint Application Development) sessions, Workshops, Person interviews etc..
- Analyzed requirements and performed Requirement – Gap analysis, Analyzed and Mapped as-is/to-be business processes.
- Authored detailed Business requirement document, Functional requirement specification and Use case scenarios
- Designed process workflow charts and diagrams, data flow charts etc.. using tools as UML, MS Visio
- Analyzed impact on existing upstream and downstream systems and suggest relevant test scenarios to build & to test interface between various modules
- Contribute to development of best practices for the identification, collection, consolidation, validation, tracking and reporting of data.
- Assisted developers to build system design document , to build MS SQL queries, and to resolve functional issues as needed.
- Verified Master Test Plan and Test strategy documents with Quality Assurance /Testing team
- Assisted testing team members for creating test scenarios and maintaining traceability matrix (RTM) using Quality Center – Tool
- Generated Defect Priority vs Severity matrix and follow up with Development team to resolve the same
- Built a strong relationship with the users to be their trusted partner and be proactive in identifying and recommending solutions to project team.
- Facilitated User Acceptance Testing (UAT) – identifying the user's group, configuring parameters, daily touch base, resolving open issues, obtaining sign-off etc.
- Coordinated with external parties for end to end testing – Ex: LOANET, Equilend, DTC(Depository Trust Company)
- Responsible for deciding Go- No Go call with key stakeholders for production deployment
- Developed training curriculum and conducted formal training sessions covering assigned systems modules
- Responsible for providing status report for various projects to all stakeholders Project Manager, Line IT Manager, Business Sponsor.
- Having excellent verbal and written communication skills
During his tenure, he has successfully demonstrated all of his skills on some very critical and high visibility projects, like the Project names at high level
2)
Responsibilities/Duties as “Information System(IS) Auditor ”
- Preparing IS Audit Charter, IS Audit plan and defining IS audit activities and scope of Internal Audit
- Preparing Audit checklist and training clients on Corporate Audit readiness activities.
- Performing Internal Audit of various SDLC projects independently and documenting Audit findings/results.
- Effectively communicating audit results, both verbally and in writing, so that they are persuasive, placed in the appropriate context, and understood by the recipient
- Deviation and CAPA (Corrective and Preventive Actions) management using CMRS Trackwise system
- Reviewing and approving SDLC documents for various software.
- Providing consultancy for drafting , reviewing and approving organization's SOPs, WIs
- Implemented ITGC (IT General Controls); SOD (Segregation of Duties) Controls; Audit Trail Controls by following guidelines as per ISACA,COBIT Standards and ITIL v3
- Performing risk analysis of project using Pfizer proprietary tools ; and filtering list of compliance controls (CRS) applicable for the project based on risk assessment.
- Assisting clients to implement and evaluate various regulatory compliance controls such as SOX (Sarbanes Oxley), 21 CFR Part 11 (Electronic records and signatures), HIPPA and Safe Harbor Law .
- Independently verifying and testing Data backup and restore procedures and documenting results for the same; Helping clients to identify Disaster Recovery RTO Tier and implements controls accordingly.
He is one of the few associates who completed ISACA – CISA (Certified Information System Auditor) Certification and holds professional license to conduct IS Audit.
During his tenure with Pfizer client, he has successfully demonstrated all of his skills on some very critical and high visibility projects, like project names at high level
To summarize, his attention to detail coupled with his go above and beyond work ethic, helped TCS team to successfully complete the projects in a timely manner while avoiding possible disastrous situations. Soham has been consistent and someone I can rely on throughout his tenure here at TCS.
It is for these reasons that I offer high recommendations for Mr. Shah without reservation. His drive and
abilities will truly be an asset to any establishment. If you have any questions regarding this letter, please do not hesitate to contact me.
Sincerely,
Mr. Supervisor Name
Designation,
Phone number, company official email id ..
