Sub zero, you have to realize sometimes that some of these agents do not have proper information or they're just trying to get rid of you. If you log on to ecas and click on the link that explains application status, you'll see that's exactly what the agent told you. A decision made is a decision made and I don't thinkour status would have been updated to that if they haven't come to a final decision yet, given how slow they are. There are quite a few of us who have had e-mails sent out on the 27th but were never received. If you already sent an e-mail to Ottawa regarding your case, then let's wait and see what happens. Btw, the only thing that comes after the 4th line is to tell you after you finish landing procedures that your application is completed and where you've landed (as per past forum members)