Called them again now. A lady told me that this normal. I told her that I understand that PPR emails can come before DM, she told me not anymore!. The letters are being reviews and you have to wait. 9-10 days is a normal time frame unless you haven't heard for long time (2 months), we will not be able to access you file and check.
Best way is to email Ottawa office to give a boost. At least they will reply within 20 days (as mentioned in their auto-replay). hopefully we get PPR before that guys
Best way is to email Ottawa office to give a boost. At least they will reply within 20 days (as mentioned in their auto-replay). hopefully we get PPR before that guys