Skynt said:
Hi seniors ,
I am in problem ,I need yr help ..I have drawn HDFC bank DD (INR 8200)from my account in favour of CANADIAN HIGH COMMOSSION payable at New Delhi ....I have send all documents of new born along with this dd on 06 NOV 2014 ....
My ECAS second line updated ....it showing we have started processing yr application on 13 NOV 2014 ...till now I haven't received any MR mail ...
when I call HDFC bank and made enquiry whether my dd encased or not ....
They said we don't know such information ...I went HDFC bank and ask customer desk personal ..he said we are not having such information ..we just provide details of your transaction ...
How can I confirm whether it is cleared or not ?
Hi SKynt,
You can find the status of the DD easily by calling the customer care people.
Once you call the customer Care use the options that talk about the Demand Draft there you log a request for the status of the DD give them the DD number the beneficiary and the date if possible and they will get back to the SLA is 48 Hrs.
If you go to the bank where you took the DD and ask the person who gave you the DD he should be able to see the status right away on the screen and also get finer details about the transaction by connecting to their team in chennai back office.
Also the thing is since this is local check i mean (india) the DD should be associated with your savings account and you can see the status their as well i have never used that feature so far but i think we can see the status.
I told the options cause i followed up with the cashier who gave me DD for CAD 1100 in similar way and he used to call me once in awhile or respond too my queries over phone.
The strange part is the PER email mentions my DD was en-cashed on 6th November and the bank fellow (cashier) confirmed it was en-cashed on 18th November.
hope this helps