Yikes!!!!! @ grooby u dont wanna know how long that call was, but first let me warn you, please buy skype credit, NEVER USE YOUR REGULAR PHONE MINUTES, moving from the IVR to wait time took 3 minutes then i was put on a 15 minutes wait time, which actually went on to 20 minutes before someone picked my call, it took her 5 minutes to do her search and return to me.
well the conversation was thus"
me-=== ma'am i am sorry to bother you, but i need help finding out if my fsw application sent out in july was ever received or not
lady=== can i get your uci number? are you calling from canada as we do not take calls from outside canada
me==== i am calling from outside canada, but i am in dire straits i need your help could you kindly assist me with a search ?
lady=== alright i need you to spell you last name, first name, give me date of birth
me== i did as asked
lady=== mind if i place you on hold for a few minutes?
me=== thats fine ma'am
lady=== returns after 5 minutes, i need to ask you further verification questions, is this an individual application or your have other person on this application, and please what country were you born ?
me=== i am a principal applicant i have my wife and 2 kids on this application and i also gave country of birth
lady=== yes your application was received and have been entered into the computer, at this time we do not need any action from you, you will be contact if need be for further actions
me=== thank you ma'am but can i have the uci number for this application?
lady=== yes i am going to give you the uci number, the one that was created for this application on 14th october and she went on to give it 933*****
that was all.
i hope this helps someone. FYI i burnt out $10 skype credit the last 4 days trying to get this, i spoke to several nasty customer care specialists but be undeterred go for the jugular (what you want).
