It won't work buddy. Phone calls are only for applications inside Canada. You may connect to an agent, but he will not be able to respond to your questions. I have tried myself last week, and that's for sure. The only way to contact CIO is via email.
Sorry for the disappointment. :-X :-X :-X
E-Mail address form which PER mail receives: Centralized-Intake-Office @ cic.gc.ca
E-Mail Address for Enquiry about application: CIO-Sydney-Search-Enquiry @ cic.gc.ca
Procedure to get CIC agent on phone
Call at – 0016139444000
Select 1 for English
Then 1 for foreign affair
2 for immigration
Call is being transferred to CIC
Then 1 for English
2 for status
1 for PR
When it asks you to enter UCI number just be on hold n let it say it 3 times then the call is automatically transferred to an agent
Agent will ask information about last name, first name, date of birth, application received date, email id etc.
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