Bro,
For the NER they usually send the file directly..(one exception we got this yr...)
So far no abnormal things happened since there is more 59 applicants of May 7 are waiting from there is 39 applicants with CC charging......So u can stay calm....
And yes u may contact with CIC but I dont think they can help u much since u have already ur UCI number too.....
So patience may be the right thing for u.....
CIC Contact:
E-Mail Address for Enquiry about application: CIO-Sydney-Search-Enquiry @ cic.gc.ca
Put ur Passport Number
Put ur Date of Birth
Put ur Full Name
Over Phone:
Procedure to get CIC agent on phone
Call at – 0016139444000
Select 1 for English
Then 1 for foreign affair
2 for immigration
Call is being transferred to CIC
Then 1 for English
2 for status
1 for PR
When it asks you to enter UCI number just be on hold n let it say it 3 times then the call is automatically transferred to an agent
Agent will ask information about last name, first name, date of birth, application received date, email id etc.