FSW 2014 Applicants Timeline- Lets Network Here.

[Thomas1987]

Hello All,


Need a expert advice on this.

I feel that my NOC is 2171 that is information system analyst/Consultant, however i sent a email to noc-cnp @ workingincanada.gc.ca with my roles and responsibilities with each employer with the designation i worked under.
Below is the email from them .


Based on the information that you have provided, the following National Occupational Classification (NOC) code may be appropriate for the occupation that you described. Please verify the link below to ensure that the education, main duties and employment requirements correspond to your occupation. You are in a better position to determine whether or not this NOC code reflects your job.

NOC code 2281 Computer network technicians:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=2281


Now am confused which NOC i should mention in the form :/ Can someone shed more light on this. To be honest i never work in the networking domain. Moreover my graduation does not match to this NOC as i have studies business management in university.

Thanks,

 

[shahid_canadaim]

a) Yes. Passport, BC, and photos for kid.
b) No, it won't be alternative.

Following alternative can be noted:
1. If your supervisor/HR don't want to give you experience letter, try to get it someone senior to you within your department;
2. If point 1 fails, try to get it someone from your colleagues of your department; ensure giving full contact details along with the visiting card.
3. If point 2 fails, try to get it someone/two from you colleagues of your company;ensure giving full contact details along with the visiting card.
4. If point 3 fails, then go for self attested/notarized affidavit;
PS: The lower option you choose, the weaker your case become.


For all of the above cases, explain in cover letter, why you are not able to get the experience letter from your supervisor/HR. Also ensure providing appointment letter, promotion letter, increment letter, and pay slips.

Also read through http://www.fsw2014.info/reference-letter-problems/ . If you find this webpage useful, give tknova a +1.

Hi tknova,

Thanks a bunch for that information, I have some idea now and more questions for you (Hopefully I am not bugging you with my questions )

a) For spouse what are the documents I should submit (same as kid I guess additional thing is the Marriage Certificate)
b) For kid's Passport, in India we have a Tatkal scheme (Fastrack) you think any issue I will have with CIC for my kid's tatkal passport.

Regards,
Shahid

 

[Century]

Hello All,


Need a expert advice on this.

I feel that my NOC is 2171 that is information system analyst/Consultant, however i sent a email to noc-cnp @ workingincanada.gc.ca with my roles and responsibilities with each employer with the designation i worked under.
Below is the email from them .


Based on the information that you have provided, the following National Occupational Classification (NOC) code may be appropriate for the occupation that you described. Please verify the link below to ensure that the education, main duties and employment requirements correspond to your occupation. You are in a better position to determine whether or not this NOC code reflects your job.

NOC code 2281 Computer network technicians:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=2281


Now am confused which NOC i should mention in the form :/ Can someone shed more light on this. To be honest i never work in the networking domain.

Thanks,

IT/network expert can comment on this after you share your roles and responsibilities.

 

[Thomas1987]

IT/network expert can comment on this after you share your roles and responsibilities.

Below are the roles and responsibilities that am gonna mention in the reference letters

4) March 2013- Till date
Designation : Systems Engineer

Roles and responsibilities

· Manage and coordinate all High and Critical in scope incidents with the required internal and external support teams until resolution

· Work on co-ordinating incident resolution or work around at the earliest to minimize the IT service disruption.

· Analyze and evaluate the impact of the incident with the client and/or support teams

· Monitor the evolution of the incidents

· Initiate and co-ordinate conference bridge calls with various support groups and clients

· Document the incident evolution in the ticket documentation tool

· Ensure that the correct IT support team is assigned to and working on the resolution of the incident

· Initiate administrative and technical escalations

· Communicate the evolution of the incident to the necessary parties

· Intimate Major Incident Manager for incidents affecting the critical applications or systems

· Monitor existing tickets and escalate to management if in risk of missing the service level targets

· Identify trends of repeated incidents and proactively open problem cases

· Participate in weekly incident review calls



3) Jan2012 - March 2013

Designation : Incident Management Specialist


Roles and responsibilities -


1) Monitoring the effectiveness of incident management and making recommendations for improvement of the IT Infrastructure which includes work stations, servers and Database.

2) Driving, developing, managing and maintaining the major incident process and associated procedures.

3) Ensuring that all IT teams follow the implemented Information Technology methodology process for every incident.

4) Consulting the client in Identifying non-IT infrastructure improvements to reduce incident occurrences.

5) Suggest recommendations for improvement of IT Infrastructure on weekly reviews with the client.

6) Follow the Continual IT service improvement process.

7) Coordinate with various levels of IT support teams through bridge calls and emails and restore the IT services with minimal business impact.



2) July 2009 - December 2011

Designation : System support help-desk Analyst



Installing software, patching, upgrading and maintenance of operating system.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Performed system start-ups and shutdowns.
Trouble-shooting technical issues for Windows 98/XP, Citrix, VPN, network connectivity, MS Office 2003/2007, Snag-IT, and Humming bird and exceed

Using Remote Tools (Goverlan) to trouble-shoot Dell desktops and laptops.
Monitoring server issues using ping and trace route commands and escalating server outages to the appropriate department.

Upon request, advertising various local applications to user’s computer via Marimba Policy Manager. Trouble-shooting Marimba installation issues using Marimba Tuner Admin.

Managing Grid Cards (similar to RSA Tokens), maintaining and resetting the users on the BES Admin Tool.
Adding new solution entries to the IMS Knowledge Base and keeping the GSC SharePoint site updated.
Scanning equipment in Desktop Operations dept. to keep inventory updated in Asset Center and performing reimaging, backups, and wipes on company HP desktops and laptops.
Resetting and unlocking Mainframe, Active Directory passwords
Installing applications on VM-Ware servers which run on windows server2003/2008, Unix
Initiating reboots on servers and running patches when required on week on basis
Granting user access to shared drives, distribution list on manager approvals.
Troubleshooting outlook issues like Configuring outlook, creating new profiles when required. Mapping scanning personal folders when required. Running repair on office packages.



1) June 2008 - July 2009


*Responsible for handling all persistent cases with Laptops, Desktops, Wireless Devices

*Responsible for providing technical support such as Home Networking

issues, DSL issues, software issues, email issues, login issues and

passwords.

*Support to wireless and complex issues

*Set up Home networks of up to five computers.

*Responsible for providing effective technical support

*Responsible for researching technical solutions.

*Handled Troubleshooting of networking Accessories like Routes, Switches, Hubs

*Remote Troubleshooting via remote tools

 

[Century]

Hi tknova,

Thanks a bunch for that information, I have some idea now and more questions for you (Hopefully I am not bugging you with my questions )

a) For spouse what are the documents I should submit (same as kid I guess additional thing is the Marriage Certificate)
b) For kid's Passport, in India we have a Tatkal scheme (Fastrack) you think any issue I will have with CIC for my kid's tatkal passport.

Regards,
Shahid

I guess, tknova is now sleeping dreaming eating at a restaurant in Ontario.

a). PCC+BC+Passport+Marriage certificate+Ielts if u claim points+Photos. Red ones are additional from kids.
b) Someone from India can respond. tknova from Pakistan

 

[shahid_canadaim]

Hello,

I sent my education documents to wes for verification today. When can i expect it back. I have almost all documents ready, just waiting for this.

Thanks,

Hi,

Just for an Information - Have you done with your IELTS and which category you are applying for ??

Shahid

 

[Thomas1987]

Hi,

Just for an Information - Have you done with your IELTS and which category you are applying for ??

Shahid

Yes i scored overall 7 and as per CIC i get 20 points.

 

[CAJan]

Below are the roles and responsibilities that am gonna mention in the reference letters

4) March 2013- Till date
Designation : Systems Engineer

Roles and responsibilities

· Manage and coordinate all High and Critical in scope incidents with the required internal and external support teams until resolution

· Work on co-ordinating incident resolution or work around at the earliest to minimize the IT service disruption.

· Analyze and evaluate the impact of the incident with the client and/or support teams

· Monitor the evolution of the incidents

· Initiate and co-ordinate conference bridge calls with various support groups and clients

· Document the incident evolution in the ticket documentation tool

· Ensure that the correct IT support team is assigned to and working on the resolution of the incident

· Initiate administrative and technical escalations

· Communicate the evolution of the incident to the necessary parties

· Intimate Major Incident Manager for incidents affecting the critical applications or systems

· Monitor existing tickets and escalate to management if in risk of missing the service level targets

· Identify trends of repeated incidents and proactively open problem cases

· Participate in weekly incident review calls



3) Jan2012 - March 2013

Designation : Incident Management Specialist


Roles and responsibilities -


1) Monitoring the effectiveness of incident management and making recommendations for improvement of the IT Infrastructure which includes work stations, servers and Database.

2) Driving, developing, managing and maintaining the major incident process and associated procedures.

3) Ensuring that all IT teams follow the implemented Information Technology methodology process for every incident.

4) Consulting the client in Identifying non-IT infrastructure improvements to reduce incident occurrences.

5) Suggest recommendations for improvement of IT Infrastructure on weekly reviews with the client.

6) Follow the Continual IT service improvement process.

7) Coordinate with various levels of IT support teams through bridge calls and emails and restore the IT services with minimal business impact.



2) July 2009 - December 2011

Designation : System support help-desk Analyst



Installing software, patching, upgrading and maintenance of operating system.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Performed system start-ups and shutdowns.
Trouble-shooting technical issues for Windows 98/XP, Citrix, VPN, network connectivity, MS Office 2003/2007, Snag-IT, and Humming bird and exceed

Using Remote Tools (Goverlan) to trouble-shoot Dell desktops and laptops.
Monitoring server issues using ping and trace route commands and escalating server outages to the appropriate department.

Upon request, advertising various local applications to user's computer via Marimba Policy Manager. Trouble-shooting Marimba installation issues using Marimba Tuner Admin.

Managing Grid Cards (similar to RSA Tokens), maintaining and resetting the users on the BES Admin Tool.
Adding new solution entries to the IMS Knowledge Base and keeping the GSC SharePoint site updated.
Scanning equipment in Desktop Operations dept. to keep inventory updated in Asset Center and performing reimaging, backups, and wipes on company HP desktops and laptops.
Resetting and unlocking Mainframe, Active Directory passwords
Installing applications on VM-Ware servers which run on windows server2003/2008, Unix
Initiating reboots on servers and running patches when required on week on basis
Granting user access to shared drives, distribution list on manager approvals.
Troubleshooting outlook issues like Configuring outlook, creating new profiles when required. Mapping scanning personal folders when required. Running repair on office packages.



1) June 2008 - July 2009


*Responsible for handling all persistent cases with Laptops, Desktops, Wireless Devices

*Responsible for providing technical support such as Home Networking

issues, DSL issues, software issues, email issues, login issues and

passwords.

*Support to wireless and complex issues

*Set up Home networks of up to five computers.

*Responsible for providing effective technical support

*Responsible for researching technical solutions.

*Handled Troubleshooting of networking Accessories like Routes, Switches, Hubs

*Remote Troubleshooting via remote tools

Your case is somewhat difficult. I agree with you that 2281 is definitely not the right pick as your role is not network related. However, 2171 is also not 100% for you as you seem to work exclusively with incidents and act as someone who makes sure that the right people are involved, hence more a user/system support role

Have you checked 2282? http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/ProfileStructure.aspx?val=2&val1=2282&val24=2&val25=*&val26=0

Unfortunately, 2282 is not one of the designated NOCs for this year's FSW. If you want to apply and try your luck, I would definitely go with 2171 rather than 2281.

Btw, I applied under 2171 as IT Service Manager & IT specialist as background.

 

[sharmag]

Thanks once again. Smiley But can you answer one more query.

I will get my WES credentials by mid of august. So I will only submit my application in 3rd week of august.

So, Is it advisable to apply under 2172/2173 (I design sw applications (for CAD) and even write code) if not for 2232 in 3rd week of August. Will I be able to make it into the cap?

what do you suggest?

Regards,
Sharma

2172 seems safest of all.

Sorry my bad :-[...typo error... I have options of 2173 and 2174... so which one is safe??

 

[CAJan]

Sorry my bad :-[...typo error... I have options of 2173 and 2174... so which one is safe??

2174 will be most likely to late - 2173 is not certainly safe but chances are way better

 

[mszafar]

Finally my application was delivered today to CIC. By I can not find the person who signed for it?

Gudluck to all.

 

[sharmag]

2174 will be most likely to late - 2173 is not certainly safe but chances are way better

oh god... ...

 

[nishesh3003]

Below are the roles and responsibilities that am gonna mention in the reference letters

4) March 2013- Till date
Designation : Systems Engineer

Roles and responsibilities

· Manage and coordinate all High and Critical in scope incidents with the required internal and external support teams until resolution

· Work on co-ordinating incident resolution or work around at the earliest to minimize the IT service disruption.

· Analyze and evaluate the impact of the incident with the client and/or support teams

· Monitor the evolution of the incidents

· Initiate and co-ordinate conference bridge calls with various support groups and clients

· Document the incident evolution in the ticket documentation tool

· Ensure that the correct IT support team is assigned to and working on the resolution of the incident

· Initiate administrative and technical escalations

· Communicate the evolution of the incident to the necessary parties

· Intimate Major Incident Manager for incidents affecting the critical applications or systems

· Monitor existing tickets and escalate to management if in risk of missing the service level targets

· Identify trends of repeated incidents and proactively open problem cases

· Participate in weekly incident review calls



3) Jan2012 - March 2013

Designation : Incident Management Specialist


Roles and responsibilities -


1) Monitoring the effectiveness of incident management and making recommendations for improvement of the IT Infrastructure which includes work stations, servers and Database.

2) Driving, developing, managing and maintaining the major incident process and associated procedures.

3) Ensuring that all IT teams follow the implemented Information Technology methodology process for every incident.

4) Consulting the client in Identifying non-IT infrastructure improvements to reduce incident occurrences.

5) Suggest recommendations for improvement of IT Infrastructure on weekly reviews with the client.

6) Follow the Continual IT service improvement process.

7) Coordinate with various levels of IT support teams through bridge calls and emails and restore the IT services with minimal business impact.



2) July 2009 - December 2011

Designation : System support help-desk Analyst



Installing software, patching, upgrading and maintenance of operating system.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Performed system start-ups and shutdowns.
Trouble-shooting technical issues for Windows 98/XP, Citrix, VPN, network connectivity, MS Office 2003/2007, Snag-IT, and Humming bird and exceed

Using Remote Tools (Goverlan) to trouble-shoot Dell desktops and laptops.
Monitoring server issues using ping and trace route commands and escalating server outages to the appropriate department.

Upon request, advertising various local applications to user's computer via Marimba Policy Manager. Trouble-shooting Marimba installation issues using Marimba Tuner Admin.

Managing Grid Cards (similar to RSA Tokens), maintaining and resetting the users on the BES Admin Tool.
Adding new solution entries to the IMS Knowledge Base and keeping the GSC SharePoint site updated.
Scanning equipment in Desktop Operations dept. to keep inventory updated in Asset Center and performing reimaging, backups, and wipes on company HP desktops and laptops.
Resetting and unlocking Mainframe, Active Directory passwords
Installing applications on VM-Ware servers which run on windows server2003/2008, Unix
Initiating reboots on servers and running patches when required on week on basis
Granting user access to shared drives, distribution list on manager approvals.
Troubleshooting outlook issues like Configuring outlook, creating new profiles when required. Mapping scanning personal folders when required. Running repair on office packages.



1) June 2008 - July 2009


*Responsible for handling all persistent cases with Laptops, Desktops, Wireless Devices

*Responsible for providing technical support such as Home Networking

issues, DSL issues, software issues, email issues, login issues and

passwords.

*Support to wireless and complex issues

*Set up Home networks of up to five computers.

*Responsible for providing effective technical support

*Responsible for researching technical solutions.

*Handled Troubleshooting of networking Accessories like Routes, Switches, Hubs

*Remote Troubleshooting via remote tools

Experience number 1 and 2 fall under NOC 2281.

Experience number 3 and 4 do not fall under NOC 2281 as they are purely ITIL. This is my opinion.

 

[tknova]

Below are the roles and responsibilities that am gonna mention in the reference letters

4) March 2013- Till date
Designation : Systems Engineer

Roles and responsibilities

· Manage and coordinate all High and Critical in scope incidents with the required internal and external support teams until resolution

· Work on co-ordinating incident resolution or work around at the earliest to minimize the IT service disruption.

· Analyze and evaluate the impact of the incident with the client and/or support teams

· Monitor the evolution of the incidents

· Initiate and co-ordinate conference bridge calls with various support groups and clients

· Document the incident evolution in the ticket documentation tool

· Ensure that the correct IT support team is assigned to and working on the resolution of the incident

· Initiate administrative and technical escalations

· Communicate the evolution of the incident to the necessary parties

· Intimate Major Incident Manager for incidents affecting the critical applications or systems

· Monitor existing tickets and escalate to management if in risk of missing the service level targets

· Identify trends of repeated incidents and proactively open problem cases

· Participate in weekly incident review calls



3) Jan2012 - March 2013

Designation : Incident Management Specialist


Roles and responsibilities -


1) Monitoring the effectiveness of incident management and making recommendations for improvement of the IT Infrastructure which includes work stations, servers and Database.

2) Driving, developing, managing and maintaining the major incident process and associated procedures.

3) Ensuring that all IT teams follow the implemented Information Technology methodology process for every incident.

4) Consulting the client in Identifying non-IT infrastructure improvements to reduce incident occurrences.

5) Suggest recommendations for improvement of IT Infrastructure on weekly reviews with the client.

6) Follow the Continual IT service improvement process.

7) Coordinate with various levels of IT support teams through bridge calls and emails and restore the IT services with minimal business impact.



2) July 2009 - December 2011

Designation : System support help-desk Analyst



Installing software, patching, upgrading and maintenance of operating system.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Performed system start-ups and shutdowns.
Trouble-shooting technical issues for Windows 98/XP, Citrix, VPN, network connectivity, MS Office 2003/2007, Snag-IT, and Humming bird and exceed

Using Remote Tools (Goverlan) to trouble-shoot Dell desktops and laptops.
Monitoring server issues using ping and trace route commands and escalating server outages to the appropriate department.

Upon request, advertising various local applications to user's computer via Marimba Policy Manager. Trouble-shooting Marimba installation issues using Marimba Tuner Admin.

Managing Grid Cards (similar to RSA Tokens), maintaining and resetting the users on the BES Admin Tool.
Adding new solution entries to the IMS Knowledge Base and keeping the GSC SharePoint site updated.
Scanning equipment in Desktop Operations dept. to keep inventory updated in Asset Center and performing reimaging, backups, and wipes on company HP desktops and laptops.
Resetting and unlocking Mainframe, Active Directory passwords
Installing applications on VM-Ware servers which run on windows server2003/2008, Unix
Initiating reboots on servers and running patches when required on week on basis
Granting user access to shared drives, distribution list on manager approvals.
Troubleshooting outlook issues like Configuring outlook, creating new profiles when required. Mapping scanning personal folders when required. Running repair on office packages.



1) June 2008 - July 2009


*Responsible for handling all persistent cases with Laptops, Desktops, Wireless Devices

*Responsible for providing technical support such as Home Networking

issues, DSL issues, software issues, email issues, login issues and

passwords.

*Support to wireless and complex issues

*Set up Home networks of up to five computers.

*Responsible for providing effective technical support

*Responsible for researching technical solutions.

*Handled Troubleshooting of networking Accessories like Routes, Switches, Hubs

*Remote Troubleshooting via remote tools

Thomas, as per what I can understand I would also suggest the 2281 NOC. This is because 2281 does not only primarily cover Network Only. It is also meant for System Admins overseeing / operating IT infrastructure.

You were mostly working with IT incident management, presumably data center equipment, in positions 3 & 4 which is a little gray area with NOC 2281 but your positions 1 & 2 definitely fit the bill.

The main thing with NOC 2171 is that they are consultants i.e. they do not operate but design and implement the solution based on customer requirements.

That is my best effort analysis. I hope it has been helpful.

 

[nishesh3003]

Thomas, as per what I can understand I would also suggest the 2281 NOC. This is because 2281 does not only primarily cover Network Only. It is also meant for System Admins overseeing / operating IT infrastructure. - CORRECT !

You were mostly working with IT incident management, presumably data center equipment, in positions 3 & 4 which is a little gray area with NOC 2281 but your positions 1 & 2 definitely fit the bill.

The main thing with NOC 2171 is that they are consultants i.e. they do not operate but design and implement the solution based on customer requirements.

That is my best effort analysis. I hope it has been helpful.