I think that the best way is that you should call CIC number which most of the forum members have already share the procedure by following any of the options given below or both options:-
First Option:-
You should send message to:- cio-sydney-search-enquiry (at) cic.gc.ca
In your message you should provide your complete name, date of birth, date and time of receipt of your application at CIO, courier details(awb and name of courier), NOC, Passport number, and any other relevant details. Better to attach PDF file of Generic application file as direct reference to them so that they can easily trace your application. This is one way by sending message to them. But it should be done if you did not hear anything even after 10-weeks of receipt of the application.
Second Option:-
Second way is by calling CIC/CIO on the number given below and follow the instructions (copied-pasted with thanks to forum members who shared it):-
1.Call at – 0016139444000
2.Select 1 for English
3.Then 1 for foreign affair
4.2 for immigration
5.Call is being transferred to CIC
6.Then 1 for English
7.2 for status
8.1 for PR
When it asks you to enter UCI number just be on hold n let it say it 3 times then the call is automatically transferred to an agent. Once you reach an agent, ask them for UCI number. You may have to try multiple times before being successful. Once you have UCI number, you may be able to check status on ECAS.
You can adopt both options if already more then 10-weeks have passed and you have not heard anything from CIC/CIO.
Please update SS when you have news and share your experience on the forum.
Regards,George,
Doha,Qatar