Guys, i've just end the call with the CIC call center , I was asking about my UCI number ( my application was received on the 5th of December ) I know it's too early to know the UCI , but I wanted it because yesterday when I was trying to make an online profile to apply in the new Express Entry System there was a question about if I applied to the CIC and Canada before or not? and when I choose Yes, they ask about my UCI, the problem is that I still don't know my UCI! and if I left it blank, it shows " In progress " not " Completed " , and it also won't take N/A as an answer ..
so, I called them few minutes ago, the agent who answered me was Elisabeth , she told me that I need to wait at least 12 weeks before knowing my UCI , before that she won't have it ( she was very polite and told me if she had the UCI she would have give it to me ) .. so I told her about my problem and that I would like to apply for the Express entry program.. She told me that I should choose NO as an answer on my profile for the question which I mentioned above.. I told her how is that possible ? she told me that as long as my application is under processing, I'm not considered " Applied for the CIC before " , she told me that they ask this question only to know applicants who have been refused and what are the reason of refusal.
tell me experts, should I do as she told me and choose NO as an answer ? or should I try to call again may be someone will give me my UCI?