Hello!
My previous employer, wouldn't give me a reference letter due to comany policy. My manager whom I reported to directly has given me the reference letter in formate required for CEC.
??? Your former manager counts as your former employer. IRCC prefers a letter from your direct supervisor to a generic letter from HR. Just make sure all the required details are in the letter.
Should I get this letter notarized ?
No. If your former manager is no longer with the company you worked for, just be sure his/her current contact details are on the letter.