I wouldn't worry that the message hasn't changed on the online account, they don't always seem to stay right up-to-date.Hi,
I have received an email for biometrics, but online in my account it is still showing that " we don't need your fingerprints, we will msg you if this changes". using information on that letter i have booked an appointment for biometrics. Please let me know what documents do i need to carry with me, as per info i have i need passport, copy of form attached in email and appointment letter. do i need to carry anything else.
Thanks for your help in advance.
If you got the biometrics letter then you'll need to get the fingerprints (and they also take photos during this appointment).
Regarding the documents you'll need to bring with you - please follow the instructions on the letter they sent you for the biometrics request as it states exactly what they want you to bring. In our case, our letter said to bring a passport and a copy of the biometrics letter. My husband also took a copy of the email for the confirmation of the appointment. I'm not sure though if everyone's biometric request letter says to bring exactly the same things though so you should always follow the instructions on the letters you receive.