You can try to send them an email...
How to Contact the Centralized Intake Office
If you are a federal skilled worker, federal investor, Quebec-selected skilled worker, Canadian Experience Class or provincial nominee applicant and you have a request for case information, you may contact the Client Service Unit of the Centralized Intake Office.
You will not receive a reply to your email if:
you have not already applied under one of the above categories
you are not authorized to receive personal information
you applied within the last 8 – 10 weeks
your enquiry concerns any other topic.
Please do not send the same enquiry more than once. You can reach the CSU at
CIO‑Sydney‑Search‑Enquiry @ cic.gc.ca