Hi everyone.
Hoping to get some feedback on my application. I ordered my notes, as it has been about 10 months since I have applied.
Here's a brief on my case: I have had 3 jobs spanning 2011-2014 with over 12 months of work experience.
MY NOC codes were : 2282, 6221 and 2282.
Here' what my notes say:
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Work Experience 1(2282):10/5/11 - 16/9/11: There appears to be insufficient evidence to confirm work experience in stated NOC. Additional notes : Duties listed in employment letter do not fully match NOC code description and lead statement. It also appears that PA did not perform a substantial number of main duties under NOC code declared.
Work Experience 2(6221): 02/1/13- 28/6/13: There appears to be insufficient evidence to confirm work experience in stated NOC. There is no evidence on file that suggest the PA met any of the actions in the lead statement or any of the main duties under the NOC code selected. Additional notes: It seems that the PA did not perform a substantial number of main duties under the NOC code declared.
Work Experience 3(2282): 04/11/13 - lock in period: There appears to be insufficient evidence to confirm work experience in stated NOC. Additional notes : Duties listed in employment letter do not fully match NOC code description.
Recommendation : REVIEW REQUIRED BY OFFICER. Work experience does NOT appear to meet requirements.
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Before sending in my application I emailed noc-cnp@workingincanada.gc.ca to ask if my duties listed out in my letters of employments match the appropriate NOC codes :
This is what they said ->
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Hello
The following is the response to your request for assistance
We have consulted the National Occupational Research Classification (NOC) Team and they inform us that based on the information that you have provided, the following National Occupational Classification (NOC) codes are appropriate for the occupations that you described. Please verify the links below to ensure that the education, main duties and employment requirements correspond to your occupations. You are in a better position to determine whether or not these NOC codes reflect your jobs.
1) Job title -> Inside Technician:
NOC code 2282 - User support technicians:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=2282
2) Job Title -> Direct Sales representative:
NOC code 6221 - Technical sales specialists – wholesale trade:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=6221
3) Job Title -> Customer Advisor:
NOC code 2282 - User support technicians:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/QuickSearch.aspx?val65=2282
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This was the email I wrote out to the NOC CNP
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Hi,
I am just about to apply for permanent residency to Canada(under the Canadian Economic Class) and would like some advice for categorizing my work experience with a job title that can be found in the NOC. I have had 3 jobs and this is what I have classified them as based on my roles and responsibilities :
1) Job title -> Inside Technician . I have corresponded this job to NOC code 2282
Roles and duties :
*Provided online and over the phone support to clients using ABC's solutions for IP Telephony
*Provided training to clients using ABC's solution for IP Telephony
*Gathered requirements and communicated directly with clients to help program and deliver a comprehensive package for IP Telephony
*Created literature documenting client issues and worked towards resolution of these issues.
2) Job Title -> Direct Sales representative. I have corresponded this to job NOC code 6221
Roles and duties:
• Executed full sales cycle from prospecting, to hardware delivery/set-up, post sales service and account management.
• Worked hand in hand with ABC representatives to determine client’s overall telecom requirements and deliver a comprehensive viable solution(i.e. landline, internet and mobility).
• Efficiently supported existing ABC mobility business clients by providing quick responses to various technical issues(hardware/software related).
3) Job Title -> Customer Advisor. I have corresponded this job to NOC code 2282
1) Solely responsible for providing end users with technical support(related to email/domain issues) over the phone and via email.
2) Detail interactions with every customer via service requests that are maintained in Zendesk(request tracking software) as to create a database of existing problems and solutions.
3) Keep up to date with technology related to internet services , i.e- hosted email and DNS management as to provide customers with the most effective and informative solutions.
Please let me know if I have classified my work experience correctly with the job NOC codes that I have chosen. Any feedback/suggestions are appreciated.
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I included my the response of the NOC CNP with my application, so I find it hard to understand why the officer feels that all 3 of my letters and duties stated do not meet the requirements of the code selected.
MY question here is : 1) What next? Do I get in touch with my previous employers and ask that they tweak the letters?
2) If so, do i then email the new updated letters or do I have to physically mail them out
3) How much time do I have to correct this? I got my AOR March 14th 2014.
4) What happened during a review, is there any chance of my current application being approved?
Any help is appreciated as I would like to get this corrected and sorted out as soon as possible.
Thanks