Well submit this form with completeness and submit it today itself.. send it one day post so they have it by next wed, once they get it, they will process it right away.. usually when they ask for more information/documents and when some one sends it they compile it with your file right away... I would say if you do like this.. u can get it approved in 2 weeks... make sure to put your client id on the letter and mention why and what u sending, attach the copy of the letter u got requesting the forms as well...
It sucks, but these are the "mentally challenged" people who actually found a mistake "you" made
Sorry but calling names out of frustration is not a good sign.. you still got a long way to go in the process and loosing patience wont help you or anyone here on forum.. good luck and I hope your first step gets resolved very soon.