Here's what I sent and the subject was 'Processing Times"
Hello,
I'm writing this in regards to my husband's, B, application for permeant residency. Our UCI is ******. I was wondering if our file is still in Ottawa or if it will be transferred to the Seattle office like we selected on our original application from before the closure of the Buffalo office. We do not currently live in Canada so we are unable to contact through the call center to find out and this is our only way of communication for information. Seeing how there isn't a time frame for the Ottawa office on CIC's website for processing times I'm unsure if we are currently over the 80% time frame. Thank you for your time and looking into our case.
Sincerely,
A
Yeah I don't know if they got my snarky-ness with the comment about not having Ottawa on the website but it was totally behind my words...lol