Client Portal
+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
  • Forums
  • Immigration to Canada
  • Express Entry / Expression of Interest

FBI Identity History Summary current unavailable due to Covid-19

W

WinnerFFF

Member
Mar 3, 2020
18
2
Hi guys,

I received my ITA in early Mar’20. Because I lived in the US for a few years, I need to provide IRCC with my criminal record report from the FBI. I submitted my finger print to FBI last week. However there was no update of status until now. I just wrote an email to FBI and they replied and explained “We apologize for the inconvenience, however, this service is not currently available due to the COVID-19 virus”.

Anyone else facing the same issue? What should I do in this case. Much appreciate your advice.
 
S

skape7

Hero Member
Apr 24, 2017
325
95
WinnerFFF said:
Hi guys,

I received my ITA in early Mar’20. Because I lived in the US for a few years, I need to provide IRCC with my criminal record report from the FBI. I submitted my finger print to FBI last week. However there was no update of status until now. I just wrote an email to FBI and they replied and explained “We apologize for the inconvenience, however, this service is not currently available due to the COVID-19 virus”.

Anyone else facing the same issue? What should I do in this case. Much appreciate your advice.
Click to expand...
You have time until early-May 2020 to keep pursuing this. But if the situation does not change by that time, write a letter of explanation describing all the efforts you made to obtain the report, attach copies of the emails you exchanged with the FBI and explicitly state that you shall submit the report immediately on receiving it from the FBI.
These are extenuating and unprecedented circumstances, and I believe IRCC will take them into account.
Good luck.
 
W

WinnerFFF

Member
Mar 3, 2020
18
2
skape7 said:
You have time until early-May 2020 to keep pursuing this. But if the situation does not change by that time, write a letter of explanation describing all the efforts you made to obtain the report, attach copies of the emails you exchanged with the FBI and explicitly state that you shall submit the report immediately on receiving it from the FBI.
These are extenuating and unprecedented circumstances, and I believe IRCC will take them into account.
Good luck.
Click to expand...
Thank you for the great advice. Will do :)
 
M

Maverick28

VIP Member
Feb 5, 2017
3,123
823
Canada
WinnerFFF said:
Hi guys,

I received my ITA in early Mar’20. Because I lived in the US for a few years, I need to provide IRCC with my criminal record report from the FBI. I submitted my finger print to FBI last week. However there was no update of status until now. I just wrote an email to FBI and they replied and explained “We apologize for the inconvenience, however, this service is not currently available due to the COVID-19 virus”.

Anyone else facing the same issue? What should I do in this case. Much appreciate your advice.
Click to expand...
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/service-delivery/coronavirus/permanent-residence.html
 
You must log in or register to reply here.