Thank you. I have Windows, but there is a program called Lightshot or Lightscreen, anyway, I have it and I have used it to copy and past in chat, just never printed. I will give it a try.
How do you get the screenshots? Do you copy and paste, and then how do you get it on paper to send in? Same question for video of skype? My husband and I skype video every night and sometimes I take pics of the video screen with my cell phone.
Hit the screenshot button on your keyboard (Prt Sc). Paste it somewhere and save it, or paste it directly into a document.
For me, while going through chat history, it was easier to use my screenshot app http://puush.me/ because i could just keep screenshotting cropped little boxes from the conversation instead of the whole screen, and it saved them all so I could go back later and grab the ones I wanted from the puush gallery with no editing necessary.
OP: I would not worry about the name thing. They could change it for 60 days. Obviously if they have access to the account, it's them. People use nicknames all the time. I would write a letter of explanation at the beginning and just mention who is who.