did you try using a different browser? or a different PC ??HI
I have issues with my account i am not bale to upload my documents, i got invitation through express entry. the page always went down, i have been facing this for last 4 weeks, it says online services are down. when i click continue after filling up all forms, i did report it but haven't got any reliable rplys.i wanna ask that can i make a new account n create a new profile in it, my score is 431 so i might get invitation till the time if nothing happen to my online issue.
so in case online issue is not resolved, i might have another option to apply through my new profile in case i got invitation.
i have not seen a persistent case of issue with the site before... so i'm assuming its your PC only.
Oh another thing - the size of all merged documents should NOT EXCEED 4MB, if any document is over 4MB, that would explain why its not getting uploaded...