Hi everybody! Need some advice urgently!
10 days ago I raised a CSE and uploaded some documents and, similarly like abid91 from page 137, today received a confirmation e-mail with following wording:
Dear Client,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We can confirm the reception of the documents.
Since your file is located at the Canadian visa office in Vienna, Austria, you must also contact them in order to:
• Report important changes,
• Provide documents,
• Obtain information regarding the status of your application, or
• Enquire on an outcome to a request.
To obtain the list of visa offices outside Canada, please visit our website.
Please visit the online Help Centre or our website for further information. You can search by typing keywords.
Sincerely,
#$%&, Agent XXX
I am not sure if I am obligated to actually contact VVO and how to do it, viz. using their general email: vienn-visa@international.gc.ca or case specific form which looks exactly like CSE from (how will I know that this time the form will be forwarded to VVO?!).
Responses to abid91’s questions and his/hers actions were somewhat ambiguous, so I would kindly ask the seniors to chime in.
Thanks in advance!