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KaydenB said:
-- MAJOR UPDATE that some might find comforting [or not] --

Just had a nice long conversation with a CIC call centre agent. Here's a summary.

Despite ministerial instructions ordering CIC to issue a R10 notice [2nd AOR] "upfront", the agent admitted CIC has a backlog.
The agent totally agrees that taking 4 months to reject a single case is absurd especially when ministerial instructions rushes them to process cases entirely within a total of 6 months [counting from AOR date]. However, CIC recently gave them clear new instructions : if an applicant's case doesn't receive a R10 notice within 18 weeks [counting from the AOR date], said applicant is AUTHORIZED to call CIC and CIC agents are then AUTHORIZED to look into the applicant's case, provide individual information, and if no R10 notice is to be found in the applicant's GCMS notes, then CIC agents WILL leave an urgent note inside the applicant's case to rush the processing office into reviewing said case eligibility ASAP.

Basically, my case has an AOR dated April 8.
CIC encouraged me to call back on August 12, so they can specifically check the status of my case and provide info on the R10 notice [and if my case has any missing document or if it has simply been rejected].

FINALLY, an agent who's willing to be as helpful as she's authorized to, AND gives clear instructions, AND understands one's frustration :)

Good post so +1 for you!!
 
mazamilam said:
Awesome!! When did you send your passport and when did you receive it?

Thanks my friends for all your wishes!!

My return tracker is just activated. CPC-O received my PP on Wednesday and today the return tracker is activated

Again Good Luck to All here.
 
just got PPR!!!!!
 
KaydenB said:
-- MAJOR UPDATE that some might find comforting [or not] --

Just had a nice long conversation with a CIC call centre agent. Here's a summary.

Despite ministerial instructions ordering CIC to issue a R10 notice [2nd AOR] "upfront", the agent admitted CIC has a backlog.
The agent totally agrees that taking 4 months to reject a single case is absurd especially when ministerial instructions rushes them to process cases entirely within a total of 6 months [counting from AOR date]. However, CIC recently gave them clear new instructions : if an applicant's case doesn't receive a R10 notice within 18 weeks [counting from the AOR date], said applicant is AUTHORIZED to call CIC and CIC agents are then AUTHORIZED to look into the applicant's case, provide individual information, and if no R10 notice is to be found in the applicant's GCMS notes, then CIC agents WILL leave an urgent note inside the applicant's case to rush the processing office into reviewing said case eligibility ASAP.

Basically, my case has an AOR dated April 8.
CIC encouraged me to call back on August 12, so they can specifically check the status of my case and provide info on the R10 notice [and if my case has any missing document or if it has simply been rejected].

FINALLY, an agent who's willing to be as helpful as she's authorized to, AND gives clear instructions, AND understands one's frustration :)

Excellent. We all need to count 18 weeks from our AOR date to see when to call CIC if no PPR is forthcoming.
 
thanks guys! I am *censored* happy!
 
Today I received a respond on my inquiry about problem with accessing ECAS. On my question "Why I can not sign in into my ECAS account?". I got this: "Please note that your application is currently not available via the e-Client Application Status (e-CAS) tool. Please do not reply to this email."

Seems like joke to me. Do you know is there an option to complain about this situation to a Supervisor of this CIC agent? Because I waited for a 3 weeks. And I thought they could explain the problem.

P.S. 4 months without updates.
 
pnpdirect said:
OMG, just got my ppr. I am super happy :)

Congrats to all those who got their PPRs
I got an update on my application, they requested Schedule A for me and travel history for my spouse
Also I submitted an ATIP today and got this update.

Can anyone suggest what to include in travel history ? e.g. an LOE with visas and entry exit stamps or is their a form to fill for that as well?
 
So I received my Passport request and Bio data sheet from Mycic on Friday 24th July. Sent my Documents off on Tuesday 28th July.

I am from the Uk so don't need to send my Passport. On mycic account it still says final decision hasn't been started. Is this normal even though they have sent me the passport request?

Also do we get a pr card?

What does this request actually mean? should i start jumping for joy or don't count my chickens?


Thanks