Hi,
I applied for 3 eTA's for my wife, child and myself on 04th June. These were 3 separate applications. We're all UK citizens with full UK passports.
My wife and child received email responses of approved eTA's within 2 hours. I received an acknowledgement email (not approval) around 8-10 hours later.
Since my acknowledgement email, 15 days ago, I've received no requests for further information and my application status is still showing as "We received your application. We will send you a message when there is an update or if we need more information from you". Obviously I'm well beyond the 72 hour window that IRCC advise.
The only difference between my wife and child's application and mine was:
- type of employment (child doesn't work as she's a child, wife works in facilities management, I work in data/project management)
- when asked about any previous eTA, I provided the number of my previously approved eTA which was valid from 2016-2021 on my previous passport.
I have no previous convictions/criminal history, have never been denied entry to any country and used my previous eTA twice for two 7-day visits to Canada.
- Is this type of delay typical? I've requested an update via web-form but haven't received any response.
- Is there anything obviously non-standard in my application given what I've outlined above?
- Is there an merit in applying for a second eTA or will this confuse matters? I understand that both would be linked to my passport number.
I'm due to travel on 18th July so, whilst I appreciate there's some time for approval, I'm looking for any insight/guidance on what my next steps are or could be.
(I don't know if my previous thread was deleted by admin or if I accidentally deleted it)
I applied for 3 eTA's for my wife, child and myself on 04th June. These were 3 separate applications. We're all UK citizens with full UK passports.
My wife and child received email responses of approved eTA's within 2 hours. I received an acknowledgement email (not approval) around 8-10 hours later.
Since my acknowledgement email, 15 days ago, I've received no requests for further information and my application status is still showing as "We received your application. We will send you a message when there is an update or if we need more information from you". Obviously I'm well beyond the 72 hour window that IRCC advise.
The only difference between my wife and child's application and mine was:
- type of employment (child doesn't work as she's a child, wife works in facilities management, I work in data/project management)
- when asked about any previous eTA, I provided the number of my previously approved eTA which was valid from 2016-2021 on my previous passport.
I have no previous convictions/criminal history, have never been denied entry to any country and used my previous eTA twice for two 7-day visits to Canada.
- Is this type of delay typical? I've requested an update via web-form but haven't received any response.
- Is there anything obviously non-standard in my application given what I've outlined above?
- Is there an merit in applying for a second eTA or will this confuse matters? I understand that both would be linked to my passport number.
I'm due to travel on 18th July so, whilst I appreciate there's some time for approval, I'm looking for any insight/guidance on what my next steps are or could be.
(I don't know if my previous thread was deleted by admin or if I accidentally deleted it)