That's good to know. We had our appointments elsewhere but we didn't say it as he might ask us to go there..I just visited today around 10:45 AM with my wife. The security personnel asked for the appointment and documents. I informed him I don't have an appointment for the Seattle office but do have an appointment for the Yakima office. He saw the documents and allowed us to go inside. After security check inside, it hardly took 10min. There was no line.