My citizenship certificate was expedited because my citizenship application was processed urgently.What did you do to prove that your case needs to be processed in 'Urgent Category'? For both the citizenship certificate as well as the PP?
For passport, I had a trip coming up in a few days so I booked an appointment and applied in-person. They gave me Express service and I got the passport in 2nd business day after I applied (there was a weekend in between).