Hi guys, really hoping someone can help me out here. I contacted my previous employer for employment verification letter and asked they include all the requested details, including my roles and responsibilities (or job description). They responded and did everything except add the job description and said that is not something they usually include. What are my options? My former colleague is now a manager and she can get me the job description from HR directly and it will be on the company’s letterhead. Can I use that instead since they have refused to include in the actual letter they sent? Or must all of these details be on that one letter? The letter they sent provides everything except this very vital information. Thank you