Hello Guys I need help,
I just applied for Permanent Residency on 28 July 2015. Here's my status;
PR App Submitted: JUL 28
Application/profile status: Open
Review of eligibility: Review in Progress
Review of medical results: Passed (Since JUL 30)
Review of submitted documents: No additional documents are needed at this time
Scheduling an interview: Not needed at this time
A background check is needed: Not Started
A final decision has been reached: Not Started
And then later today, I got a letter of request. See below;
This refers to your application for permanent residence in Canada in the Federal Skilled Worker class.
In order for Citizenship and Immigration Canada to process your application, we will need to review and verify your Education Credential Assessment (ECA) evaluation report by using World Education Services (WES)’s online service. To date, we have not been able to verify your report. WES has indicated that you did not use the approved CIC-FSWP application process on their website, and therefore they are unable to release any information to our office
In order to allow CIC to process your application for permanent residence, please contact WES as soon as possible to request that your ECA report be made available to us. Please be advised that you may need to order a duplicate report and select CIC as a recipient of your WES evaluation report.
NOTE: The above information/documents must be received and our office must be able to review the report within 30 days from the date of this correspondence. If this deadline is not met, your application will be assessed based on the information that was provided with your application and your application could be rejected.
Thank you for your interest in Canada.
Sincerely,
www.cic.gc.ca
I am deeply worried because I am sure I attached my ECA report and it clearly shows the reference number there. I have contacted WES and they told me CIC should be able to access my report via Access WES and if they are having any problem, they should contact WES. I have sent a case specific inquiry to the visa location processing my application in Accra and I got an auto response saying my request will be attended to within 28 days. i cant wait 28 days as I have a 30 days deadline.
Can you advise on how best to reach the visa office and which office is actually working on my application?