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e-cas HAVING PROBLEM HELP PLEASE

ishu

Newbie
Jan 21, 2011
5
0
hi all
just wnted to share wid u all dat yesteray i was checking my ecas status bt it is showing me this msg:

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

so wat could be the problem
i am done wid my medicals and already sent the passports in december
 

nekeol

Champion Member
Nov 7, 2012
2,507
135
Waterloo region, Ontario
Category........
FSW
Visa Office......
London/Abu Dhabi
NOC Code......
1111 Accountant
App. Filed.......
25/9/2011
Doc's Request.
21/11/12
Nomination.....
Not Applicable
IELTS Request
Submitted with Application
Med's Request
19/12/2013, after BGC
Med's Done....
7/1/2014
Interview........
Exempt
Passport Req..
02/02/2014 - DM 11/2/14
VISA ISSUED...
14/02/2014
LANDED..........
Alhamdolillah Landed July 2014/Citizenship Applied in JAN 2018
ishu said:
hi all
just wnted to share wid u all dat yesteray i was checking my ecas status bt it is showing me this msg:

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:

Lvo has removed me from ECASE, wht about ur e-cas is this working now or not yet, is there any Decesion made in this time...NEKEOL :p
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

so wat could be the problem
i am done wid my medicals and already sent the passports in december
 

Newborn

Hero Member
Jan 3, 2012
260
3
Category........
Visa Office......
Singapore
NOC Code......
7216
Job Offer........
Pre-Assessed..
App. Filed.......
30-09-2011
Doc's Request.
30-09-2011
Nomination.....
IP CHANGE TO "We started processing your application on March 12, 2012"
AOR Received.
22-12-2011
Med's Request
MR issued on Nov.19, Received on Nov. 29.
Med's Done....
Dec. 11th 2012: Other Files sent off on Dec.19th 2012. "Medical Result Received" appear on Ecas --Feb. 18, 2013
Interview........
Waived
Passport Req..
March 27th, 2013
VISA ISSUED...
Issued April 16, 2013, and Sent out by SGVO April 29th by registered mail. Passport received on May 10, 2013.
LANDED..........
July 2013
ishu said:
hi all
just wnted to share wid u all dat yesteray i was checking my ecas status bt it is showing me this msg:

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

so wat could be the problem
i am done wid my medicals and already sent the passports in december
Hi Ishu,

I am experiencing the exact issue as you did. Which Visa office did you application go to? May I know your timeline?

Newborn
 

mubu

Star Member
Apr 9, 2012
97
1
India
Category........
Visa Office......
NDVO
NOC Code......
3030
Job Offer........
Pre-Assessed..
App. Filed.......
14 March 2012
IELTS Request
submitted with application score 7.5
Med's Request
6 September 2012
Med's Done....
8 September 2012 , Remedicals done on 3`rd May2014
Interview........
Interview call from NDVO on October 23`rd2012
Passport Req..
6 September 2012 , 8`th May 2014 passports submited after remedicals along with the passports for the New born
VISA ISSUED...
Insha Allah..soon!!!!!!!!
LANDED..........
Soon after visa arrival
For me too same issue with my Ecase status?????? ??? ??? ??? ???
 

mysteaka

Star Member
Nov 5, 2012
198
22
Visa Office......
CPP-O
Job Offer........
Yes
App. Filed.......
04-SEP-2012 / PER on 05-NOV-2012
IELTS Request
Sent with my application
Hi,

Some people have met the same problem... they are discussing here;
http://www.canadavisa.com/canada-immigration-discussion-board/ecas-not-working-t133561.0.html

When some of them called CIC, the operator told them that "CIC is upgrading/updating E-CAS system and it's not available for applicant".
However, there are some other friends got another answer from CIC that;
* If you're waiting a 2nd line on E-CAS or Medical Request, it's possible that E-CAS disappearing means "your process was actually started".
* If you're waiting a Decision Made, it's possible that E-CAS disappearing probably means "your status will become DM".

I don't know why operators said different things and which is right. But I hope it's good omen for everyone.
Good luck!