So, I have learned from past experiences that even if there are mandates and policies set in place for CIC staff they still go about and do as they wish or what their minds tell them. I think that if an IO likes you at your interview or thinks good of you depending on his/her emotional feelings that day of your life being determined in an interview then good comes out of it. Otherwise, you will have to prepare for the long, harsh run like that of Boyee's.
Yes, they always have reasons to back up refusals of applications by pulling quotes from the IRPA and other acts they use (not so sure of the other ones) but how many times when we read those little details do the quotes from the IRPA do apply to us on a personal basis? These are highly trained individuals and what does it take to prove them wrong unless you get a chance to present your case to the IAD or Federal Court.
Many of you have said that IOs play with our lives and don't have a heart to think about the compromises and set backs we have made in our lives just to get by this process.
I have worked for the provincial government in Ontario under the Customer Service sector and as much as we have been trained to follow such mandates and policies set out by the company I worked for, we still did as we wish and treated customers based on their appearance, the way they approach us, overall charisma, etc. For example, if the person looked and dressed like a bum, we treat them poorly, if they dressed professional but acted like asses, they still got treated poorly. The extent of poor or harsh treatment all varied according to our daily emotions. Whenever there was a complaint filed against any of the staff, the company would always stand 100% behind their staff unless the customer has stone evidence to prove otherwise. In the end, we always win.
Was it the right thing to do to these people? Most certainly not because upon being hired by my company we had to make oaths in which we had promised to follow the mandates and policies set out by the company. Yet, we were able to treat people like animals and still get away with it.
This is exactly how if feel the staff at CIC works
:-\