Hi everyone, I applied for supervisa on dec 9 2023 for my mother, medicals passed on feb 28 2024. Since then it seems the application paused, biometrics have been completed. The processing time for my country is 78 days but my mums visa has been more than 5months now and I am getting desperate. I have sent countless webforms but no progress. Is there anything I can do? Is it possible to email the immigration minister and copy the consular office? I dont know what to do, but I am ready to explore all options. Kindy advice and thanks