Yes, many times. Since December. I have tried all the options and followed all the steps shown by
@alaria.
So I called CIC and this is what they told me:
Linking a paper application - Unable to link
You may sometimes experience difficulties trying to link your application to your online account.
Reasons why you are receiving the message there are no matches:
- Your application hasn’t been entered into our system yet.
- The information entered doesn’t match exactly what you indicated on your application.
- You selected an incorrect application category.
- We are experiencing some technical issues with some applications.
You could also be experiencing difficulties because:
- An immigration representative is handling your file,
- if you have hired a representative, only that person can access the application status (through the Authorized Paid Representatives Portal),
- if you chose to remove the representative from your file to be able to link your application, please select cancelling the appointment of a representative on the Use of a Representative (IMM 5476) form, and upload it to your account,
- once that information is processed, you will be able to link your application.
- Our system could be down.
Please note that you can try to link an application 5 times. If you are unsuccessful after 5 attempts, you will be locked out for 24 hours.
Still experiencing difficulties?
After having consulted the above information, please fill out the
IRCC Web form and choose
Technical difficulties located in the drop-down menu under the heading Enquiry. Please also add the following information:
- Any error messages youreceived. To do this:
- please include screenshots showingthe full browser window, including the website address field of the:
- page preceding the error, and
- error message.
- All the answers providedwhile trying to link your application. To do this:
- once on that page and after entering all your answers, provide us with screenshots.
- The personal information page of your passport.
So I will be trying to send accordingly and I will update as I go and hopefully I will be able to link it!!