Thanks, This was the email which I received:
We are at the end of the process for your application for permanent residence in Canada. Since the beginning of the pandemic in March 2020, IRCC has had to stop in-person services to protect the health and safety of clients and employees. The Department has come up with innovative ways to conduct business. Confirming permanent residence (PR) status without an in-person interview through a new and secure PR Confirmation Portal is one of these new improvements we are happy to offer you.
Through the PR Confirmation Portal:
· You will confirm you currently live in Canada
· You will provide your current address in Canada (we’ll send your permanent resident card in the mail to this address)
· You will submit a recent photo (JPEG or PNG formats are accepted) which we’ll use to print your PR card
· IRCC will upload your document that proves your new PR status you will be able to use this document while you wait for your first PR card that will come to you in the mail
Important notes:
· Clients will have to access the portal themselves. If you’re a representative, please forward this email to the clients you represented for their PR application until they were approved.
- IRCC will keep improving on this tool, but for now the portal only allows one profile per person. Regardless of their age, each member of your family (i.e. including your Acc-dependants) must have their own profile.
- You and every Acc-dependant included in your application will need their own unique email address (e.g. gmail, hotmail, etc.) for us to create an account in the PR Confirmation Portal.
Let us know:
You must inform us right away via the
IRCC webform of any of these changes:
· marriage or common-law union, divorce, annulment, legal separation
· death of
o the sponsor
o the principal applicant or
o any accompanying family member
· birth or adoption of a child, including grandchildren born to dependent children
· you (the principal applicant) or any of your family members have been charged or convicted of a criminal offence
What you need to do next:
Reply to this email and give us your personal email address and email addresses for every Acc-dependant included in your application. Please use this format, one client per line:
Names,
UCI,
email,
date of last time entered in Canada and the
location(Port of Entry) - verify your passport for the date and location.
If you can’t access online tools such as the portal due to accessibility issues or special needs, contact us by replying to this message:
If you currently live outside Canada, contact us by replying to this message
Sincerely,
IRCC