That's the whole issWhen you uploaded did you sign that the document provided is true...?
After you upload, when you scroll down to where the payment info is, there is an arrow for ‘next’. When you click it, it takes you to a page to sign that the document provided is true. Once you sign, that’s it. It says complete. Now when you open your again, it says form uploaded but not yet submitted to IRCC. Later it should change to ‘form provided’. And soon after they should update your status to ‘ we are verifying the additional docs you provided’.
I hope this helps you.
OMG, you're a savior! I was so stupid not to figure that! The person on the phone also could not help me with correct directions, Thanks a load!!!!!!