The most important thing which i have personally observed is that they want to verify its "You" who is in the pictures because my interviewer checked all the pictures very carefully. Also, if you have traveled outside of canada, they will check the stamps on the passport and match it on whatever you have provided on the form. Other then that, its just asking where you work, etc just some general questions unless there is something "unusual" on your records which catches his/her attention.
You have to translate your passport since there are Arabic stamps. All stamps not in French or english need a full translation of the passport.
Those stamps are before i become a Permanent Resident and i have not listed those visit anywhere on the forms.
You just need to be calm and composed.
Assuming you are calling from within Canada, I assume the issue is simply the call volume for the number
I am in Canada. I already called several times and all calls failed to get through..... dont know why
One reason could be that I called by my gmail. The system may be set to block unknown numbers...
They are only concerned with the stamps or travelling which occurred during the time from PR to citizenship. Other then that, they dont bother.
In my case, they have only asked if i have any travels outside of canada other then what was mentioned on the form, asked me where i work and also asked me if i have kids(then she had a brief look on the kid's PR cards). Thats it. Almost same questions from my wife. In the end, she showed the test results and i passed so she said i was ok and my wife failed so she said you are ok with the interview and if you pass the test in the next attempt, you dont need to appear in the interview. Now she also passed.
