HI You and I were in the same boat and timeframe. Today I called CICs and they investigated. Apparently I was approved Feb 6 but no email was sent. Today they since emailed me with the confirmation I suspect since someone dropped the ball and while we were approved, they forgot the email notification and follow up steps. (Maybe it was a Friday and time to go home). When you next speak to them, tell them you did not receive an notification. If my theory is correct, I was approved then the processing got lost as I too have not seen any online updates which ought to have been reflected if the approval was Feb 6. BUT we are back on track.