hey plz suggest me,
I just phoned at 0016139444000 regarding to know my file status, a lady has told me that i cannot have information regarding immigration on phone call and has to send an e-mail to CIC to know the status,..................... I dont know how u people are getting info, plzzzzz help
Not sure whether u chose the right navigation no. Hence reposting the calling procedure.
Use google hangout, Skype or magic jack since the calls are free
Follow the below procedure to call CIC call centre
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, tell them ur NOC and app date and ask for the status. Agent will ask for your last name, first name and date of birth. Once the agent tells u the app status then ask for it file no. And UCI
Good luck
;D
