Hi Renitad,
Thank you for the contact number you have provided to me. I called them and waited for 5-10 minutes. An agent asked my name, DOB, country of birth, current resident country, phone number, and address including the street, e-mail, and date I have sent my application. I provided all the information and at the end, she told me that my application was return on 23, February, 2015. I told her that my CC was charged on 23 January 2015. She replied that it will be refunded and I will be receiving a letter explaining what went wrong. I guessed I have to wait until I received back the package to know what the reason for rejection is. Thank you and wish you the best in life; for me it's over.
It's really sad to hear the outcome of my application for NOC 2172. My dreams going to CANADA for my family especially to my lovely children were shuttered. I guessed it happened for a reason; maybe not this time.
I wish everyone a successful application journey; and for those who achieved the PR wish you all the best in Canada. Good luck and God bless.