Hey TracyCa64
Yes you need something else. I went today to service Ontario. They refused my CoPR, they told me to go cross the borders first and then to come back. They also refused my printed bank statements!!! They only accept mailed ones. Stupid enough they told me I can just take a simple letter from my landlord and it might work!! They are not even sure what is working! A simple letter can be fake but they might accept it?
They told me that I could do the Photo ID card as a proof of residence it will take 4 weeks, but if I'm planing to take my driver's licence I will have to give it up.
I also showed them letters from Enbridge that they gave me as a proof of residence for my PR but they told me they don't accept letters, only mailed bills.
Oh well I will figure something out
and go back again soon, hopefully next week