I spoke to an agent at IRCC and asked on how I can make complaint with regards to the application processing delay. This is the reply I received.
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada. As discussed, you will find below complementary information to our conversation:
How to submit your feedback
Your feedback is important to us. You may submit a comment, compliment or complaint about IRCC services, performance or processes, such as:
- Application processing times,
- Services,
- Fees or refunds,
- Online tools or the IRCC website,
- Policy and legislation,
- Etc.
In order to do so, please fill out the feedback form available on our website.
I have sent my complaint for services at CPC-Mississauga office and request you all do the same if you are interested. Thank you