Please help!
After I received my COPR in December 2019 my consultant handed over me the password of gckey login. Due to coronavirus i wasn't able to travel. I informed IRCC that I won't be travelling, meanwhile I also changed the email address on GCKEY account to my personal one.
When I informed IRCC that I won't be travelling I got an email from them on my personal account assuring me that my visa won't be cancelled.
Now after raising 3 ready to travel webforms and getting generic reply of all 3 of them on my personal email ID, I raised a 4th ready to travel webform and by chance indicated IRCC thar please contact me on this this email id don't contact me on my consultant's id.
Today I got a reply for my 4th ready to travel webform that the id I'm providing is not registered with my account.
Now I'm afraid that they had provided the extension letter or anything to my consultant's id.
Is this possible folks?
Isn't there any intimation or any letter on GCkey account about extension?
Yes, it is highly possible.
Would suggest connecting with your consultant and pressing him/her for carefully looking through their emails, letters etc.
Secondly, you mentioned you have corrected the email and contact details on GC key account. Hope that includes getting into the specific application and changing it there just to make sure. Would suggest calling IRCC contact centre and checking it with the agent on phone.
With the increased delays overall, lack of any visible prioritisation logic or any announced amendments on processing of expired CoPRs - I wont be surprised if somewhere something has been missed.
Best wishes!