Okay, so your 'continued harassment' amounts to ... well, I count three times? One of the times, you were more than four years out of country (very much not in compliance), and were not reported (despite questioning); the other time, you were also out of compliance (although by then living in Canada); and this time, you weren't even pulled into secondary.Apologies for the delay in my reply - we actually were off screens for a few days.... I will respond to the questions within...
-when you say "continued CBSA harassment", how many times has this happened? It reads above like this is the first time you crossed the border in several years and certainly since receiving the card.
This was the first trip across the border since we received our cards. This is the second harassment since returning originally in Feb 2018. I had to attend a business trip in Jan 2020, when my card had originally been applied for [but not yet received] and we crossed the border by car...We had a secondary interrogation then, they let us, and we weren't issued anything - they said that we should wait if we can to travel again after we receive our cards (and then COVID happened, and no one was travelling).
Relevant comment of mine further down. But mainly, no secondary examination (would have meant pulling into a building), and clear there is a flag on your file (as comment related) - and that's likely why you got the extra questions.This border interaction was in our our car only at the booth - we never went into the office. When he scanned our cards I guess, he said, hmmm I see a GSMS code 303 [or something] and he was like what is the issue with your residency obligations? I told him point blank, we were in the US for family business and issues beyond our control and unknowingly overstayed our RO. We were unaware of the residency obligation but returned home as soon as we could - that was in Feb 2018. I said, we are well compliant with our obligation now, and have received our PR cards after two years of review. The officer also asked how we became residents. I told him we were both sponsored to come here [my by my ex 27 years ago, and my husband by me 13 years ago]. He went on to say that our residency will probably be investigated, and there will be hearing for a removal order - when he said that, I said based on what , how and why? We have NEVER been served nor received anything.
Sounds like nothing to worry about.-Were you made/asked to sign anything? Show anything apart from eg PR card and basic identification?
We were not given any papers, we were not told or asked to sign anything. We only showed our PR Cards, US passports and our proof of Vaccination (which we really didn't need). I also logged us into Arrive Can, so we can have proof of the two hour crossing.
Our initial crossing was a pain in the a$$ - In 2018 - the officer tried to goat my husband into a fight but couldn't.
Doesn't sound like the lawyer saved you a lot of time.We did apply for PR card renewal, based on H&C considerations - we had 699 days in Canada at the time of filing. It took us 21 months to get our cards.
I repeat my previous comment:
Because it is in this context:But it does sound like an enforcement flag, and while it is seemingly hard to get these removed, what may have been a factor is if this was first time across border (and hence first interaction with CBSA) in a long time. While the flag might not be removed (i.e. removed from the file) easily, but more recent interactions and conclusions may weigh more heavily in future interactions - or put more simply, go through a few times and they'll pay less attention to an older flag.
I think highly likely that CBSA did not have all the details, the officer came up with the flag, and there had been no crossings since the times when you were out of compliance. That flag may remain but your subsequent interactions (with being in compliance, and with new PR card, and etc) being recorded in cbsa systems (not the same as IRCC systems) will start to outweigh the flag. Even this time ,there was a flag - but you weren't even called into secondary. It might have been unpleasant but that's about it.This was our first return in almost two years, and we plan to come/go as we please. We are no longer prisoners here, as we were. I was thinking to take my paperwork into that specific border crossing and request that flag be removed - but I think it would only hinder issues.
Going forward: you can try two approaches, and you're perfectly within your rights to take the maximalist approach of escalating to a supervisor every time you feel you have been mistreated by CBSA.
Or you can try to de-escalate, and see if that gets better results. You are going to get questions for at least some time (that flag is there). Just answer as calmly, briefly, and as simply and factually as you can. Yes, you were out of compliance before when out of country for several years. You now both reside in Canada and are fully compliant, and indeed have applied for citizenship. If further questions - you had family illnesses and that's why you were away. You became PRs years ago.
And if challenged or told you may be reported: that's fine, we are in compliance with RO. Our file was recently investigated by IRCC, so we're not concerned.
I bet you will find this works better - let us know how it goes either way. My guess is that the questions will go away after the first few times back and forth, if handled calmly.
[I am going to refrain overall from giving an opinion on your interaction with CBSA as I don't want to get into any questions of blame, and nor do I want to justify in any way CBSA's handling because I was not there. My point is only this: I think slight and small changes in response mode could have made it all go quite differently, mostly by taking the approach I referred to above. "We were out of compliance in the past. We are in compliance now and reside in Canada full time." That's 90% of the story, and repeat those simple points factually and briefly (along with short answers to other questions).]
Good luck, do let us know.