Contacting CIC from USA

[cdnmom]

Unfortunately, my receipt of payment is not showing up when I login to the CIC service. It is on my credit card statement, however. Does it take some time to show on the online service?

Good luck with this issue even if you get in contact with CIC...
I made the mistake of only printing the transaction receipt...I didn't realize I had to go back to the previous screen and print the actual receipt for CIC... After numerous phone calls to CIC... each one giving me a different answer. I attached a copy of the transaction receipt showing the credit card approval.
This information was sufficient.