Hi all,
I am in a limbo and need your assistance, here's my story (I reside in USA):
1. Received PPR email on 25th of August to send passports to Ottawa
2. Sent response back to change VO office to Sydney as I was supposed to be travelling longer than 30+ days and needed my passport
3. Received a response from Sydney with new instructions after 10 days from sending email
4. One day later, plans to travel overseas got cancelled because of an emergency
5. Sent an email to the provided Sydney VO office requesting to change my VO back to Ottawa
6. Have not heard back from them yet, it has been over 10 business days
I am concerned that I have 4 more days left before the "30 day" expiry date in the email and I have not heard back.
I even tried getting a Canadian number and calling 1-888-242-2100 but that did not work.
I was thinking of directly sending my passport to the Ottawa office with a cover letter explaining what happened. Does anyone have other suggestions?
I am in a limbo and need your assistance, here's my story (I reside in USA):
1. Received PPR email on 25th of August to send passports to Ottawa
2. Sent response back to change VO office to Sydney as I was supposed to be travelling longer than 30+ days and needed my passport
3. Received a response from Sydney with new instructions after 10 days from sending email
4. One day later, plans to travel overseas got cancelled because of an emergency
5. Sent an email to the provided Sydney VO office requesting to change my VO back to Ottawa
6. Have not heard back from them yet, it has been over 10 business days
I am concerned that I have 4 more days left before the "30 day" expiry date in the email and I have not heard back.
I even tried getting a Canadian number and calling 1-888-242-2100 but that did not work.
I was thinking of directly sending my passport to the Ottawa office with a cover letter explaining what happened. Does anyone have other suggestions?