I've tried updates via GCMS, phone and even the webform - always the same noncommittal boilerplate answer. On top of that, they've been stalled processing applications from March 31st - April 6th, 2019 now for THREE WEEKS STRAIGHT. Now we're looking at more than a two-year delay and it's not clear when or even if they're really working on improving the experience. To say it's disheartening is a gross understatement; we've done everything that was asked (and then some) and it frankly goes against the Canadian notion of "Fair Government" to have the process (admittedly, anecdotally) appear to favour those who came after us. I know life isn't fair, it sucks, grab a helmet, etc, but it doesn't lessen the sting, especially if you've done your part.