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Citizenship online account problem

derin1010

Hero Member
Oct 18, 2017
390
105
51
Toronto
Asking for a family friend


He applied for citizenship for his daughter. He was able to check the status of the account until last week when he was unable to sign in.

Here is the message he got when he tried to sign in

The email or password you entered is invalid or your account was deleted. Try again or reset your password .

Has this ever happened to anyone?