Hi all. Need some help on how to proceed in this situation. I took oath on 31st August and got the invitation code to create IRCC portal account the very next day. Since then I am trying to download my e-certificate (I confirmed this option during the ceremony) and I am still getting wait for 2-5 business day message. I have contacted IRCC thrice on phone after 5 business days period lapsed and every time I was told that my signed letter of oath is still not uploaded and they can't do anything. I have also sent couple of emails to 'IRCC.DNMISCitizenshipCeremony-CeremonieCitoyenneteMISRN.IRCC' and there has been no response.
What else should I do - any suggestions?