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kingball

Newbie
Dec 18, 2009
7
0
This is ridiculous. I keep reading in this forum that you guys are always speaking to an operator at the CIC but I can't seem to get through to a real person. I just keep going around in circles.

So guys, what's the secret? What number do I have to call and what options do I have to press to speak to a real person?
 
No secret. No secret phone number or tactic. For in canada (which is the number I'm using) is 1888-242-2100. When the lady starts babbling, I quickly press 1110 and it takes you to "an agent will be with you shortly" line. How do you get to talk to a real person? Try your luck. I was just doing it over and over...must have called about 30 times. How crazy!

I think it has to do with all the local offices closing. :(
 
kingball said:
This is ridiculous. I keep reading in this forum that you guys are always speaking to an operator at the CIC but I can't seem to get through to a real person. I just keep going around in circles.

So guys, what's the secret? What number do I have to call and what options do I have to press to speak to a real person?

There is ONE way that seems to be working is calling at 8am EST or JUST before 4pm EST. AKA Opening and closing time :)
 
parker24 said:
There is ONE way that seems to be working is calling at 8am EST or JUST before 4pm EST. AKA Opening and closing time :)

Haha, this is also true. I once called about 5 mins before 8AM and I got right in. I was really surprised.
 
Try on Thu or Fri

Call > Press 1, wait, Press 3, wait, press 0