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CIC online services down ???

bestofluck

VIP Member
Aug 11, 2015
6,398
295
LANDED..........
10th June 2017
ajit1 said:
They didn't promise anything for extension. I just want to be sure that I haven't made an error somewhere that I don't know about and that is what is bothering me. I hope you understand my situation. The only error that I am getting is:

Our Online Services Are Currently Down

System-generated error code:X3Y0T**** (date)

Sorry
This on-line service is currently not available.

Possible reasons:

(1) We are currently updating this Web site.
(2) We are experiencing technical difficulties.

Please try again later.

Help me understand how can there be a problem at my end?

Thanks
Hope you have made some decision by now. Remember we waste a lot of money in life which are not necessary. ( paying to Agent is not called wastage of money, but I would call it a smart use of money at a right time when needed, cause you can earn that money in a week if you reach there early) Please ask your parents and elders if they say the money is worth spending, please go for spending money than taking so much tension and waiting for next draw and facing same problem or other again.
 

rajkamalmohanram

VIP Member
Apr 29, 2015
15,803
5,787
Asivad Anac said:
Decline this ITA, wait for the next draw and you'll get it again. Worst case scenario - decline the ITA, delete the profile, create a new profile, inform OINP about the change and rationale, ask them to transfer nomination to new profile and take it from there.

Avoid paying an agent for a technical issue.
Asivad Anac said:
As advised already, the quickest way would be to decline this ITA and wait for another ITA. If you'd done that a few days ago, you would've had another shot at another post ITA application already. Not too late even now so try doing that in time for the May draw. If even that fails for some reason, you can withdraw your profile from the pool, inform OINP about technical challenges, get them to transfer nomination and still be in with a chance for the second draw in May.

IRCC is unlikely to provide support in solving each applicant's technical problems. This could be something unique to you (unlikely) or other people might be facing it but they aren't on the forum or not responding to this post for some reason. If you do have a few hundred dollars to waste, you can consider other 'advice' that is being dished out but this appears to be the most logical way of going forward with your situation. Your call.
Makes perfect sense. This is most probably a technical glitch - Going to a lawyer and paying him just because of a technical glitch doesn't sound like a wise plan to me.

IMO, I would like to emphasize the fact that both IRCC and OINP know of the fact that these technical glitches occur sometimes and you will not have a hard time finding a solution to it.

Like Asivad has already advised, wait it out. See if things are okay by the time you get the next ITA (Probably on May 4). If not, then you can create new EE profile and notify OINP of the same and the nomination would be transferred to your new EE profile - might take 15 days but definitely not worth paying 750 $ for that.

In the meantime, you can report to the technical team here ---> http://www.cic.gc.ca/english/contacts/web-form.asp

You can raise a CSE here ---> https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx

Wish you all the very best!
 

rajanvnv

Champion Member
Jun 19, 2014
1,199
80
Job Offer........
Pre-Assessed..
ajit1 said:
I have been using "Rogers-Ignite" which I believe is a quite fast :eek:
If you have switched browsers and still see issues, then I would suggest you to try it from a different system (may be friends or others). For Most ppl, the issue resolved when ppl changed browsers or cleared cache. Check that you are not uploading during their naintenance window. Ensure all the files that you are uploading are complying with the size (and format) requirements.
 

ajit1

Full Member
Feb 25, 2016
36
0
Hello All,

I got the below reply from IRCC regarding my issue.

Dear XXXXX,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
The message that you have indicated is the result of a technical problem that has now been resolved. You should be able to continue using MyCIC without further difficulty. Please try again.
Thank you for bringing this issue to our attention and please let us know if you experience further technical difficulties.
We apologize for any inconvenience this may have caused.
Sincerely,
Immigration, Refugees and Citizenship Canada.


After seeing this message I tried to process my application again but the same issue is still being experienced by me. I will now follow what Asivad, Rajan and Rajkamal suggest and decline this ITA and wait for the next draw and see if this profile works. Or the last resort will be to contact OINP and transfer the Nomination to a New Express Entry Profile.

Thank you guys !!!!! Really appreciate your efforts and guidance ....
 

rajkamalmohanram

VIP Member
Apr 29, 2015
15,803
5,787
ajit1 said:
Hello All,

I got the below reply from IRCC regarding my issue.

Dear XXXXX,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
The message that you have indicated is the result of a technical problem that has now been resolved. You should be able to continue using MyCIC without further difficulty. Please try again.
Thank you for bringing this issue to our attention and please let us know if you experience further technical difficulties.
We apologize for any inconvenience this may have caused.
Sincerely,
Immigration, Refugees and Citizenship Canada.


After seeing this message I tried to process my application again but the same issue is still being experienced by me. I will now follow what Asivad, Rajan and Rajkamal suggest and decline this ITA and wait for the next draw and see if this profile works. Or the last resort will be to contact OINP and transfer the Nomination to a New Express Entry Profile.

Thank you guys !!!!! Really appreciate your efforts and guidance ....
Cool! Good luck!
 

ajit1

Full Member
Feb 25, 2016
36
0
I declined my ITA and now I am back in pool of candidates. While, I was reviewing my application, I cam across a question that asked: Do you have a Provincial Nomination... My answer in that is----NO. However, I have a Nomination now, how do I change it to YES ?? Or I can keep it the way it is and after I get an ITA make that change ???
 

smallcoffee2milk

Star Member
Oct 7, 2015
127
11
Job Offer........
Pre-Assessed..
ajit1 said:
I declined my ITA and now I am back in pool of candidates. While, I was reviewing my application, I cam across a question that asked: Do you have a Provincial Nomination... My answer in that is----NO. However, I have a Nomination now, how do I change it to YES ?? Or I can keep it the way it is and after I get an ITA make that change ???
I think u'll have to select that question as YES and then notify OINP office for nomination transfer. You won't be rewarding 600 points in EE system right away after you pick that as YES.
The purpose is for OINP office to identify and locate your profile when later on they are finishing transferring nomination transaction.
However if your points are high enough to get ITA without the nomination, I guess you don't have to worry about it then.
 

ajit1

Full Member
Feb 25, 2016
36
0
I just declined my ITA, my profile still remains in the pool....So, I still have the Nomination of Ontario linked to my profile.
 

smallcoffee2milk

Star Member
Oct 7, 2015
127
11
Job Offer........
Pre-Assessed..
ajit1 said:
I just declined my ITA, my profile still remains in the pool....So, I still have the Nomination of Ontario linked to my profile.
Ahh i see, i thought you're creating a new EE profile.