i think when our files are sent to isl... they are put in batches and assigned to different VO and their respective crews... it then depends on how fast/slow the certain crew works, and same goes for the VO... also, another big problem is that for the security background checks, they send our pcc copies to the respective area police stations/head offices etc, to confirm the validity of them, and if those ppl are lazy and let it sit there and rot, then even the chc-isl is at their mercy... and similar for any other third party verifications... thats what happens when they ask us for ppr and sometimes we dont hear back for 3-4 months....